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Frequently Asked Questions

Everything You Need to Know

What is a dog daycare service?

A dog daycare service is a facility where dogs can socialize, exercise, and play under supervised care during the day. It provides a safe and stimulating environment for dogs while their owners are at work or busy.

Is my dog eligible for daycare?

Most dogs are eligible for daycare as long as they are well-socialized, up-to-date on vaccinations, and have a friendly disposition towards other dogs and people. Evaluations are often conducted to ensure compatibility.

What activities will my dog participate in during daycare?

Dogs will engage in supervised group play, enjoy structured activities, receive mental stimulation, and sometimes have nap times.

How do you ensure the safety of the dogs?

Safety is our top priority. Dogs are carefully assessed for compatibility, and our experienced staff closely monitor interactions. There are usually separate playgroups for different sizes and temperaments to prevent any conflicts.

What is dog boarding?

Dog boarding is a service where dogs stay overnight or for an extended period while their owners are away. It provides care, comfort, and attention in a home-like setting.

What should I pack for my dog's boarding stay?

Pack your dog's food, medications (if needed), their favourite toys, and a blanket or bedding that smells like home. Providing familiar items can help ease their transition.

How often will my dog be taken out for walks and playtime?

We ensure dogs get multiple outdoor walks and play sessions throughout the day to keep them active and engaged.

Can I check in on my dog while they are boarding?

We offer the option to provide updates and even photos of your dog during their stay. 

What is dog walking service?

A dog walking service involves a trained professional taking your dog for a walk when you're unable to do so. It helps provide exercise, mental stimulation, and bathroom breaks.

How long is a typical dog walking session?

Dog walking sessions usually last around 30 minutes to an hour, depending on the dog's needs and the package you choose.

Can I request a specific walking schedule?

Yes, our dog walking services offer flexible scheduling to accommodate your routine. You can discuss your preferred times with us.

Are the dog walkers trained to handle different breeds and behaviours?

Professional dog walkers are usually experienced in handling various breeds and behaviors. We are trained to manage different temperaments and use positive reinforcement techniques.

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